Unfortunately, for purchases made without using Flex in the checkout to receive an itemized receipt, it may be difficult to apply for reimbursement. For Health Savings Accounts (HSAs), consumers can use an...
The ability to apply for FSA reimbursement in a future calendar year depends on the policy of the specific FSA provider. Most FSA administrators require that the purchase be made...
We strongly recommend checking with your HSA/FSA provider to see if a purchase is eligible prior to completing the purchase. However, if you believe your claim has been wrongly denied,...
Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know...
It’s recommended to keep it on file for at least three years in case of an IRS audit of your HSA or FSA account. Additionally, FSAs may occasionally request the...
Thank you for reaching out, and we sincerely apologize for any confusion. We'll carefully review the charges and provide you with details regarding the potential refund shortly.
Sales tax for eligible items is also covered by HSA/FSA funds. If a customer has a split cart, the tax will be divided among the cards based on the items. Learn...
Unfortunately, this isn't a supported feature right now. If there are insufficient funds in a single HSA or FSA account, you can instead enter a credit card on the Flex checkout page....
Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know...
HSA/FSA cards are debit cards, and the most common reason for declines is insufficient funds. Verify card details & funds with your HSA/FSA provider. Once your details are correct and funds...
If you don’t have your HSA or FSA card handy, please select “Flex | Pay with HSA/FSA” as your payment method. Enter your credit card information and Flex will email you an...
To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA...
Pop On Veneers has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA...